Account Coordinator

Position Scope:
Provides assistance and support to Digital Hyve’s Account Management team. Supports Account Managers, both managing projects and work flows, and occasionally as a liaison between Digital Hyve and our clients. By providing project and account management support, the Account Coordinator helps encourage client confidence in agency performance. The AC works alongside the Manager of Account Services and Director of Account Services to support accounts and other agency activity as needed. Will provide support to objective measurements, and help the agency install and measure performance.

Reports to the Manager of Account Services

Job responsibilities:

• Provide support to Account Management team based on agency priorities
• Internal management of priorities, tasks, and projects
• Proofing/editing proposals and reports
• Knowledge on specific clients and their marketing objectives
• Understand how our execution teams meet client needs and help manage priorities, tasks, and projects to meet those client needs
• Assist account team on internal trafficking of projects through design, creative, production, reporting, and analytics
• Obtain schedules and advise project team of any delays or variances
• Participate in weekly status meetings
• Responds and delivers client and internal requests in a service-oriented manner
• Runs weekly efficiency reports by agency docket
• Remains current on all aspects of client marketing trends and other industry information

What we look for in our talent:
• Bachelor’s degree
• Strong desire to succeed in the communications industry
• Positive attitude
• Works well under pressure and deadlines
• Is logical, work-oriented and an analytic thinker
• Marketing experience preferred
• Detail Oriented
• Expert multi-tasker
• Effective problem solver
• Collaborative mindset

Digital Hyve offers a comprehensive benefits package including: working in an exciting start-up culture with big opportunities for growth, excellent insurance package, retirement savings plan, work from home days, and generous holiday and paid time off.

Digital Hyve is an Equal Opportunity Employer